At Asher Inns, we aim to ensure your satisfaction with every purchase. Please read the following carefully.
1. Returns
Products can be returned within 7 days of delivery if they are defective, damaged, or do not match the description.
Returned items must be unused, in original packaging, and in the same condition as received.
Returns for reasons other than damage or defect are subject to our approval.
2. Refunds
Refunds are processed after we receive and inspect the returned item.
Since we offer Cash on Delivery, refunds will be made via bank transfer to the account details you provide.
Refund processing may take 5–7 business days after the returned item is received.
3. Exchanges
If you receive a damaged or defective product, we will replace it with the same item (subject to availability).
Please contact [email protected] immediately to request an exchange.
4. How to Return
Contact our support team at [email protected] with your order details and reason for return.
Our team will guide you through the return process and provide instructions for sending the item back.